General FAQs
What is Seapoint Salt & Sol Spa Co?
Seapoint Salt & Sol Spa Co is a health and wellness brand offering salt-based, spa-inspired products designed to support relaxation, balance, and everyday self-care at home.
What types of products do you sell?
We offer wellness products like bath salts, body care, aromatherapy items, and spa essentials made to help customers relax, recharge, and feel better naturally.
Who are your products for?
Our products are for adults seeking stress relief, relaxation, muscle comfort, or simple self-care routines, whether at home, after work, or on weekends.
Payments & Pricing
What payment methods do you accept?
We accept major credit cards, debit cards, and secure online payment options commonly used by customers in the United States.
Are taxes included in the price?
Sales tax is applied at checkout where required by U.S. law, based on your shipping address and local tax regulations.
Shipping & Orders FAQs
Do you ship within the United States?
Yes, we ship to all U.S. states using trusted shipping partners to ensure safe, timely delivery of your wellness products.
How long does shipping take?
Orders are typically processed within 1–3 business days, with standard U.S. delivery taking approximately 3–7 business days.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number to follow your package until delivery.
Returns & Support
What is your return policy?
We accept returns on unused products within the stated return window. Please review our full return policy on the website for details.
What if my product arrives damaged?
If your order arrives damaged or incorrect, contact our customer support team promptly, and we will work quickly to resolve the issue.
How can I contact customer support?
You can reach our customer support team through email or the contact form on our website for help with orders, products, or general questions.
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